You get a -10% discount on the total amount of your order when you order at least 2 products at once. When you order 3 products at once, you get a -15% discount on the total amount of the order. Up to -20% discount on the total amount of the order when you order at least 4 products at once. Cannot be combined with other discounts. Offer valid until January 14, 2024.

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Customer service speciara@speciara.com

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Shipments and deliveries

Shipments and deliveries

We use several transport companies so that our customers can choose the most suitable option for them in terms of delivery time and delivery costs. The delivery costs are shown at the checkout once you have selected the delivery method.

After paying for your purchase in our online store, you will automatically receive an order confirmation to the e-mail address you have given us during the payment transaction. Please check your spam if necessary. As the delivery progresses, you will also receive a delivery confirmation from us.

If you can't find the order confirmation or delivery confirmation, you can always contact us at speciara(at)speciara.com and we will send the confirmations again to the email address you provided.

If the product is lost or damaged during transport or otherwise does not correspond to your order, you must report the error within 14 days at the latest to the address speciara(at)speciara.com

When you have received your order, check the package before opening to make sure it has not been damaged during transport. If the package is damaged in transit, the product must be immediately complained about directly to the transport company.

Order and delivery terms Valid from November 15, 2022 Verkkokauppa Creator Technology Oy (business ID 1099946-0) sells products to private individuals in Finland and around the world. Product prices include VAT. We reserve the right to change prices and delivery costs. If there are inconsistencies in the translations of the order and delivery conditions, we will follow the order and delivery conditions in Finnish. Our online store Speciara.com uses the payment solutions offered by Svea Payments as well as Klarna and Shopify Payments. Ordering Products are ordered in the online store by moving them to the shopping cart and paying for the contents of the shopping cart at the online store checkout. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or the clarification of ambiguities arising in it, unless the customer has approved other use. When ordering from the online store, you are required to have familiarized yourself with and agreed to the delivery conditions valid at any given time. Payment The payment methods available are Klarna and Svea Payments. With Klarna's payment methods, you can pay by online bank payment or card immediately. You can also pay later either with a 30-day free payment period or by splitting larger payments into installments. Read more about Klarna's payment methods » Svea Payments Oy (business ID 2121703-0) in cooperation with banks and credit institutions also carries out online payment brokerage. The use of the service does not require registration or payment of additional payments. Svea Payments Oy has a payment institution license granted by the Financial Supervisory Authority. All data transfer and money transactions are SSL protected, which means that no one outside can see your data. Svea Payments Oy (or our auxiliary name Maksuturva Group Oy) appears as the payee. Read more about using the Svea Payments payment service » Your payment will be registered immediately to the merchant and a confirmation message will be sent to your email. Order and payment confirmation After a successful order, an order confirmation will be sent to your email. Sending confirmation messages requires providing an email address when ordering. Delivery method and costs - FREE DELIVERY TO EUROPE We deliver orders to Europe for free. You can see the delivery costs of your order after choosing the payment and delivery method. We deliver orders registered (e.g. postal packages) or unregistered delivery. Shipments can be tracked with the shipment ID. Delivery time Our most common delivery times to Finland are 5-10 business days under normal circumstances, depending on the order and delivery method, but the processing of orders may take longer even under normal circumstances. For deliveries to the rest of the world, the choice of transport method affects the delivery time. We are not responsible for delays caused by force majeure or indirect harm caused by delays. Deviating delivery times are announced in the Shop section at the bottom of the online store's front page.

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